We deliver practical, hardware-based VoIP and PBX solutions tailored for real-world deployment — supporting industries such as logistics, customer service, and multi-site enterprise communications.
Modern, On-Premise Telecom Infrastructure
Phoenix Technologies provides appliance-based IP-PBX systems and VoIP integration for reliable internal and external business communication. Our solutions support smart call routing, SIP trunk integration, and remote management via web interface (where applicable).
Designed for both office and remote scenarios, our PBX systems help businesses maintain consistent operations without relying on third-party cloud infrastructure. Flexible deployment options are available for single-site and multi-location environments.
Reliable Telephony Systems for High-Volume Interactions
We equip customer service teams and BPO operations with scalable, hardware-based telephony systems — including IVR, call queues, and call recording. Our solutions integrate easily with CRM platforms and deliver low-latency voice quality, even under heavy workloads.
Whether for call centers, help desks, or internal support teams, we offer dependable systems without the complexity or cost of cloud-hosted platforms.
VoIP Dispatch and Mobile Team Coordination
Enable field technicians, drivers, and maintenance teams to stay connected through rugged, VoIP-integrated dispatch systems. Our mobile-friendly VoIP solutions support push-to-talk, intercom, and SIP-based softphones for real-time communication.
Ideal for transportation, utility service providers, and logistics firms needing reliable voice communication across distributed teams.
Looking for a solution built around your workflow?
Our Taiwan-based engineers can customize PBX functions, IVR menus, and gateway setups to meet your industry’s communication challenges — from manufacturing to healthcare, and from hospitality to education.